Why Organisations Choose the Enterprise Access Model

Different stakeholders care about different aspects of technology access. Here's how our broker model delivers value across your organisation.

For CFOs: Financial Benefits and Strategic Access

  • Access to Enterprise Pricing Structures Through our collective buying power, you access pricing tiers typically requiring 5-10x your technology spend. You pay enterprise rates while still getting white-glove service.

  • Predictable Costs with Better Terms Enterprise contracts come with better terms, more flexibility, and often better payment structures than SMB agreements. We negotiate these benefits on your behalf.

  • Bargaining Leverage, You Don't Have to go it Alone We bring the collective power of our client base - giving you Fortune 500 negotiating leverage regardless of your individual spend.

  • Access to Strategic Vendor Programs Enterprise accounts get early access to new products, favourable upgrade terms, and strategic planning resources. We unlock these benefits for you.

  • ROI on Advisory Services There are no fees to our clients, but the return in engaging our services are definitely worth it. Firstly, the most important thing is to get the right product/solution for the business. Secondly, getting it at the best possible price is also very important. Lastly, there are no fees for our advice, our fees are covered by the Vendor, which also involves our continues support.

  • Financial Transparency You'll always know what tier you're accessing, what vendors are charging, and what our compensation is. No hidden fees or complicated structures.

For CIOs/CTOs: Strategic Technology Access

  • Expert Guidance Across All Domains No single person can be expert in voice systems, connectivity, security, storage, and infrastructure. We provide specialised knowledge across every technology domain plus enterprise-level vendor access.

  • Vendor Flexibility Without Limitations Access to dozens of enterprise-tier relationships means you can choose the best solution for each specific need - not settle for what one vendor offers at your pricing tier.

  • No Vendor Lock-In Since you own the vendor relationships directly, this puts you in the position where you negotiate the commercial terms directly with the Vendor. We also choose suppliers that are continually evolving their products and technologies, so that there is always the ability to make changes and evolve. We facilitate transitions without drama or hidden penalties.

  • Strategic Technology Roadmap Enterprise accounts get access to vendor roadmaps, strategic planning sessions, and early feature access. We unlock these resources for your planning.

  • Access to Vendor Engineering Need custom integration? Complex architecture? Enterprise accounts get direct engineering support. We open those doors for you.

  • Risk Mitigation Through Enhanced Access Enterprise SLAs, financial guarantees, and priority support reduce your risk. Our model unlocks these protections.

  • Faster Decision Making We can quickly present vetted enterprise-tier options with transparent comparisons - accelerating your decision timeline while ensuring you're accessing the best available terms.

For IT Teams: Enterprise Support and Resources

  • Priority Support Access Enterprise support means 4-hour response times, dedicated account managers, and direct escalation paths - not call centre queues and ticket systems.

  • Dedicated Account Teams Enterprise accounts get assigned resources who know your environment and advocate for you internally. We unlock this white-glove service.

  • Access to Vendor Engineering When you need deep technical expertise, enterprise accounts get direct access to vendor engineering teams. We facilitate these connections.

  • Enhanced SLAs with Teeth Enterprise SLAs include financial penalties for vendor failures - ensuring accountability. We negotiate these protections into your agreements.

  • Strategic Planning Resources Enterprise customers get access to vendor labs, proof-of-concept support, and strategic planning sessions. We open these doors.

  • Less Time in Vendor Meetings We filter vendor pitches and presentations, bringing you only relevant solutions that match your requirements and access level.

  • Knowledge Transfer and Best Practices Enterprise accounts get access to advanced training, user groups, and strategic communities. We ensure you benefit from these resources.

 

Comparison: Standard Access vs. Enterprise Access

Standard SMB Access:

  • Tier 2 or 3 pricing structures

  • Call centre support with 24–48-hour response

  • Self-service implementation

  • Basic SLAs with no financial penalties

  • No dedicated account management

  • Limited access to advanced features

  • Rigid contract terms


Enterprise Access Through Our Model:

  • Tier 1 enterprise pricing structures

  • Dedicated support with 4-hour response

  • White-glove implementation with dedicated resources

  • Enhanced SLAs with financial guarantees

  • Assigned account managers and strategic teams

  • Full access to enterprise features and programs

  • Flexible terms negotiated to your advantage

How We Make This Possible: Our collective client base represents significant aggregate spend across vendors. This gives us Fortune 500-level relationships and buying power - which we leverage on behalf of every individual client, regardless of their size.

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